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I see a long line at a check out and it doesn't seem to be moving.  The clerk calls for some backup and another clerk eventually walks up to help.  He goes to his register, and says over the intercom "Lane 2 is open, I can help someone." SOMEONE?  No, it should be, "I can help the NEXT person in line."  All the customers from the back of the line hurriedly go to the new register, while the people in front, who have been waiting for quite a long time, still have to wait.